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Quality is at the heart of Renault’s business. In our new strategic plan, ‘Drive the Change 2016’, quality is one of our three pillars for strengthening our image. We are including a ‘Renault Quality Made’ stamp on all communications to emphasise to all our key focus.

Today, quality of service is one of the elements of competition; in the future, this will be the main element of competition.

Carlos Ghosn Chairman and Chief Executive Officer, February 2009